The solution
eTracker - an independent overlay for any software, which pinpoints exactly what the user should do and where to click, until the execution of the flow. It's as if you would have the best helpdesk specialist standing just beside you and tell you where to click next (and position your mouse cursor to the exact point).
Think of helpdesk representative with a remote access to your computer doing the flow with/for you, without actually calling him…
The eTracker suite delivers next-generation solutions across all the organizational applications: marketing, sales, service etc. - call center software, management and ERP software, end user applications (e.g. user activities in his account bank website), and an excellent example can be a workflow in SAP or ORACLE application. The eTracker architecture provides maximum flexibility and compatibility for faster implementation and integration, and allows organizations to upgrade overall capabilities productivity and service quickly and easily.
Thanks to its capabilities eTracker provide the user with a sense of confidence in its actions (no blind spots in the application) - it's coolest and easiest way (user wise) to get things done.
If we imagine that the application processes are a complex road maze, then eTracker is the GPS which navigates you safely to your desirable destination, while optimizing the route throughout the various lanes junctions, traffic lights and bridges, simply every information required- a real time explanations on what he should do at each decision junction to ensure easy operation with no errors.
E-mail: info@solan-elia.com |
